LPG shortage sparks e-KYC rush The ongoing shortage of LPG cylinders has triggered a surge in customers rushing to complete their e-KYC (Know Your Customer) verification at gas agencies, exacerbating the existing chaos. Many consumers fear they will be unable to book cylinders online once the current lock-in period ends, as e-KYC is a mandatory requirement for online bookings. Agency owners have reported that deliveries are being prioritized for those who have already completed the process, ensuring that genuine users are not left without gas. A local agency owner stated, "LPG cylinders still reach those e-KYC customers who’ve got their delivery codes," adding that these deliveries are being prioritized to prevent hardship for legitimate users. Despite the efforts, the situation remains tense, with customers struggling to secure cylinders due to limited supply. The government has urged citizens to avoid hoarding and instead opt for PNG (Piped Natural Gas) as an alternative, emphasizing that the supply chain is being managed to ensure uninterrupted fuel availability nationwide. The shortage has also led to a noticeable shift in consumer behavior. Small traders and households are increasingly switching to coal stoves due to the scarcity of commercial cylinders, which has driven up coal prices. A local trader noted that the cost of one quintal of coal has risen to Rs 1,950, up from Rs 1,750, reflecting the growing impact of the crisis on daily life. District authorities have claimed there is no shortage of LPG, but customers continue to flock to distributorship offices, often facing missed calls and IVRS (Interactive Voice Response System) issues. Those who booked cylinders between March 5 and 8 are still waiting for deliveries, with agencies working to clear the backlog.#lpg_shortage #e_kyc_verification #district_authorities #oil_companies #cooking_gas_supply
