LPG Rules: New Regulations for Indane, HP, and Bharat Gas Customers The Indian government has introduced stricter regulations for LPG (liquefied petroleum gas) users, including Indane, HP Gas, and Bharat Gas, effective May 2026. These rules aim to curb illegal cylinder distribution, ensure proper subsidy allocation, and enhance safety measures. Customers are now required to comply with mandatory procedures to avoid their gas connections being blocked. A key change is the implementation of e-KYC (Know Your Customer) verification linked to Aadhaar cards. All active LPG customers must update their gas connections by verifying their Aadhaar details through either a visit to their gas distributor or via the distributor’s mobile application. Failure to complete this process will result in the inability to book new cylinders. Gas companies have flagged accounts without e-KYC as suspicious and may block or suspend connections immediately. The new rules also prohibit dual connections, where households use both piped natural gas (PNG) and LPG cylinders simultaneously. If a home has a PNG connection, using an LPG cylinder is now completely disallowed. Additionally, customers must return unused LPG cylinders to authorized dealers to avoid penalties. Failing to return cylinders or not providing security deposits could lead to permanent disconnection. Booking restrictions have been introduced as well. In urban areas, customers cannot book a second cylinder within 25 days of their previous booking. In rural regions, a minimum of 45 days must pass between consecutive bookings. Violations of these time limits will result in blocked bookings. Another critical requirement is the use of a one-time password (OTP) during cylinder delivery.#india #aadhaar #hp_gas #indane #bharat_gas
Commercial LPG Supply Shortfall Persists in Nagpur Nagpur: Despite some commercial LPG supply resuming, the persistent backlog continues to leave hotels, caterers, and bulk users struggling to meet operational demands. LPG dealers report that even large distributors are receiving only 50-80 cylinders daily, far below the required volume, leading to delays and forced rationing. The shortage has been attributed to operational bottlenecks caused by the mandatory OTP-based delivery system, which has significantly slowed the supply chain. Bablu Tiwari, state president of the LPG Dealers Association of India, highlighted that OTP verification has increased delivery time per cylinder, reducing the total number of refills completed daily. "Each delivery now takes 10 to 15 minutes due to OTP verification, sharply cutting the daily supply capacity," Tiwari stated. The association has raised multiple concerns with authorities, citing issues such as unregistered mobile numbers during deliveries, particularly in households where the connection holder is absent. Tiwari noted that workers in industrial areas cannot access phones during duty hours, while many consumers have outdated contact details. In rural and semi-urban regions, frequent SIM card changes further compromise OTP validation reliability. Technical glitches and logistical challenges, including undelivered OTP messages on certain networks and delivery staff unfamiliarity with smartphones, have also contributed to delays. "Software errors during OTP entry are causing repeated delays, worsening the backlog," Tiwari added. A meeting was held on Wednesday with senior district administration officials, gas agencies, and distributors to address the crisis.#nagpur #lpg_dealers_association_of_india #bablu_tiwari #hp_gas #nara
