'So much of the work is going to be done by agents': ServiceNow CEO says graduate unemployment could reach 30% because of AI agents 90% of human customer service agent use cases can be replaced by AI, ServiceNow CEO Bill McDermott explains. #customer_service #human_customer #ServiceNow_CEO #CEO_Bill #Bill_McDermott #McDermott_explains #graduate_unemployment
Intel ditches human customer support for 'one of the first of its kind in the semiconductor industry' system made up of Copilot-powered AI agents Ask Intel is an AI-powered assistant replacing phone-based support and centralizing warranty, troubleshooting, and case management online. #semiconductor_industry #system_made #centralizing_warranty #management_online #Intel_ditches #ditches_human #human_customer
