165 Women Cops Use AI to Streamline Complaint Registration in Nagpur In a groundbreaking initiative, 165 female police officers from Zone 4 stations in south and east Nagpur have adopted AI-powered tools to expedite the registration of routine complaints. Launched on International Women’s Day by Zonal DCP Rashmitha Rao, the system leverages voice-to-text technology and integrates with WhatsApp and other free AI platforms to automate administrative tasks. This innovation has drastically reduced the time required to process complaints and records, cutting the process from 30-60 minutes to just 2-4 minutes. The initiative, spearheaded by Joint CP Navinchandra Reddy, addresses longstanding challenges such as font compatibility issues in the CCTNS (Crime and Criminal Tracking Network & Systems) by enabling officers to dictate case details via WhatsApp. This has streamlined the creation of entries for non-cognisable offences, theft reports, missing property cases, arrest memos, and attendance logs. Previously, manual data entry caused delays, errors, and long queues for citizens, while also diverting officers from core policing duties. Complainants now receive instant printed acknowledgments, reducing paperwork and allowing officers to focus on preventive measures and investigations. DCP Rao highlighted persistent administrative delays during performance reviews, prompting police inspector Kailash Deshmane to develop a cost-effective AI workflow using existing tools. After a successful pilot at Nandanvan police station, the system was expanded to other Zone 4 stations, including Sakkardara, Imamwada, and Hudkeshwar. The training program, tailored for women personnel, empowers even those less familiar with keyboards to handle CCTNS entries independently.#nagpur #whatsapp #zonal_dcp_rashmitha_rao #joint_cp_navinchandra_reddy #cctns
