Chick-fil-A Loyalty Account Breach: Details Emerge Chick-fil-A disclosed a security breach affecting certain customers’ loyalty accounts, revealing that hackers accessed its website and mobile app between June 17 and June 19. The company confirmed the incident on Monday, stating it discovered suspicious login activity linked to its Chick-fil-A One Loyalty program. Investigators later determined, on July 13, that personal account data may have been compromised. The breach involved customers’ names, addresses, last four digits of credit or debit card numbers, phone numbers, and email addresses. The Atlanta-based fast food chain informed customers via a letter that hackers exploited account credentials obtained from a third-party source. While the company did not specify the identity of the third-party provider, it emphasized that account balances had been restored. However, the exact number of affected customers remained undisclosed. The breach notification highlighted Washington, D.C., and nine other states—including North Carolina, New Mexico, Oregon, and New York—as regions where residents should take steps to protect against potential identity theft or fraud. Chick-fil-A stated it took “immediate” action to secure and restore impacted accounts, including direct communication with affected customers. A spokesperson reiterated the company’s commitment to maintaining customer trust, apologizing for any inconvenience caused. Affected customers were advised to update their passwords with strong, unique combinations and refer to a provided guide for monitoring personal information. Those with questions were directed to contact Chick-fil-A’s toll-free number at 888-201-5329.#north_carolina #washington_d_c #new_mexico #chickfila #massachusetts_office_of_consumer_affairs
