Supabase Flags Possible ISP-Level Block Affecting JioFiber Users in India Supabase, a backend infrastructure platform, reported that its services were temporarily inaccessible to users on certain Indian Internet Service Providers (ISPs), including Jio, Airtel, and ACT Fibernet. The company initially attributed the issue to a potential ISP-level block, though it later confirmed that its infrastructure remained fully operational. The problem was first noted by JioFiber users, who faced difficulties accessing Supabase without using a Virtual Private Network (VPN) or changing their Domain Name System (DNS) settings. In a social media post, Supabase highlighted that the domain http://supabase.co was inaccessible to users across multiple ISPs due to a ministry order. The company emphasized that the issue was beyond its control and urged affected users to report the problem to their respective ISPs. A follow-up update on 27 February revealed that Supabase had reached out to the Ministry of Information & Broadcasting and Electronics & Information Technology, tagging Minister Ashwini Vaishnaw, to seek clarification. Despite this, the company did not provide an explanation for the block. On 5 March, Supabase announced that its services had been restored, though no details were given about the cause of the disruption. The company thanked the Ministry of Electronics and Information Technology (MeitY) for its “prompt action and constructive engagement.” Meanwhile, users on JioFiber in Bengaluru reported that they could access the website without restrictions, suggesting the issue was not universal. However, other users confirmed ongoing access problems, with some attributing the block to incorrect DNS responses from ISPs.#supabase #act_fibernet #jiofiber #airtel #ministry_of_information_broadcasting
