Strong Response To Water Bill Grievance Camps; 559 Complaints Resolved On Day 1 Nagpur: Grievance redressal camps organized to address complaints about inflated and excessive water bills saw a positive response on the first day, with 559 complaints resolved across five zones. The initiative, launched by the Nagpur Municipal Corporation’s (NMC) water works department in partnership with Orange City Water (OCW), followed a surge in consumer complaints over unusually high billing. The Times of India first reported that over 25,000 consumers had received exorbitant bills. The two-day special camps, which began on Monday, faced challenges in communication with many corporators. Zone-wise data showed Ashi Nagar recorded the highest number of complaints at 295, followed by Satranjipura (155), Gandhibagh (77), Laxmi Nagar (29), and Hanuman Nagar (3). The camps were conducted under the directives of Mayor Neeta Thakre, with oversight from standing committee chairperson Shivani Dani Wakhare, ruling party leader Narendra “Balya” Borkar, and water supply special committee chairperson Divya Dhurde. The exercise was guided by municipal commissioner Dr. Vipin Itankar, with senior officials such as superintendent engineer Shweta Banerjee and executive engineer Shrikant Waikar supervising the implementation. Encouraged by the initial response, the civic body plans to hold similar camps in five additional zones—Dharampeth, Dhantoli, Nehru Nagar, Lakadganj, and Mangalwari—on April 22 and 23, between 10:30 am and 5 pm. Officials urged residents with billing issues to attend the camps for timely resolution. The initiative highlights the urgency of addressing consumer grievances related to water billing, particularly as the NMC and OCW work to resolve disputes and improve transparency.#nagpur_municipal_corporation #shivani_dani_wakhare #neeta_thakre #orange_city_water #narendra_balya_borkar
