LPG Crisis In 3rd Week: eKYC Logjam Keeps Queues Swelling Nagpur: As the LPG supply disruption linked to the West Asia conflict enters its third week, the situation remains tense with new challenges emerging. While some stability has been observed in fuel distribution, the process of completing eKYC verification has become a major bottleneck, causing long queues at gas agencies across the city. Officials noted that a significant portion of daily visitors to these centers are individuals who failed to complete the eKYC process earlier and are now arriving alongside those seeking refills. This has exacerbated the already crowded conditions at the agencies. Distributors are currently managing two distinct categories of consumers: those requiring routine refills or new connections, and those with pending eKYC verification. The additional verification process for the latter group is contributing to extended wait times at counters. Sharad Saraf, an agency representative, explained that while the compliance requirement for eKYC has been in place for over a year, a backlog has now emerged. "Many consumers delayed completing eKYC despite repeated advisories. Now they are coming in simultaneously, which is increasing the footfall at agencies," he said. The verification process has created significant hurdles for several residents. "OTP failures linked to outdated Aadhaar-registered mobile numbers remain a recurring issue, forcing many to update their details before completing eKYC," Saraf added. "Since the LPG shortage is being experienced across the country, the online system is also under heavy load, leading to slower response times." Sunita Petkar, a resident of Mahal, shared her frustration: "I was asked to complete eKYC before getting a refill, but I am not receiving the OTP as my old number is linked.#nagpur #mahal #anand_padole #sharad_saraf #sunita_petkar
