Khajuraho Airport Secures Top Ranking Despite No Scheduled Flights Khajuraho Airport, located in Madhya Pradesh, has been ranked first in India’s airport service evaluation despite operating without any scheduled flight services. The unusual achievement highlights the airport’s performance in criteria such as cleanliness, security, staff behavior, and passenger amenities, even though it has not facilitated regular commercial flights for months. The ranking, based on passenger feedback, places the airport ahead of other facilities, though it excludes factors like flight frequency, connectivity, and traffic volume, which are typically considered in such assessments. The airport’s director, Santhosh Singh, confirmed that services were suspended due to a significant decline in passenger numbers. Flights to Delhi and Varanasi, which were previously operated from Khajuraho, have been halted. Singh noted that services are expected to resume by October following the monsoon season’s intermission. The airport’s terminal was completed in the late 1960s, and its first flight took place in 1978. Passengers who visited the airport during the reduced service period reported a seamless experience, citing minimal queues, swift security checks, and efficient baggage handling. The absence of congestion and streamlined operations contributed to its high ranking, despite the lack of active flight services. However, the evaluation criteria did not account for operational metrics like flight connectivity or traffic density, which may have influenced the outcome. The airport’s unique position underscores the variability of service rankings, which can prioritize passenger satisfaction over operational scale.#delhi #madhya_pradesh #varanasi #khajuraho_airport #santhosh_singh
Khajuraho Airport Ranks First in India's Customer Satisfaction Index Despite No Commercial Flights The Airport Authority of India (AAI) has ranked Khajuraho Airport as the top-performing airport in the country based on its new customer satisfaction index. Despite having no commercial flights since July 1, 2026, the airport secured the first position in the survey, which evaluated 33 criteria including cleanliness, safety, staff behavior, and traveler facilities. The rankings were determined using feedback collected from passengers who visited the airport during its operational period. The airport temporarily halted all commercial services in July 2026 due to a significant decline in passenger numbers. Previously, it operated flights to Delhi and Varanasi. AAI Director stated that services would resume in October 2026 following the monsoon season, which had caused a temporary disruption. The airport’s high ranking highlights its ability to maintain standards even in the absence of regular operations, reflecting its infrastructure and management practices. The survey, conducted by AAI, emphasized the importance of traveler experience, with factors like hygiene, security protocols, and staff efficiency playing a key role in the evaluation. While the lack of commercial flights led to a drop in passenger traffic, the airport’s consistent performance in maintaining service quality earned it the top spot. This achievement underscores the airport’s resilience and adherence to operational benchmarks, despite the challenges posed by reduced activity. The results also draw attention to the broader context of India’s aviation sector, where airports face varying levels of demand and operational challenges.#delhi #monsoon_season #varanasi #khajuraho_airport #airport_authority_of_india
