Anxious Consumers Rush to LPG Agencies Amid Uncertainty Over eKYC Deadline Nagpur: A wave of panic swept through LPG distributor offices across the city as consumers scrambled to complete their eKYC (electronic Know Your Customer) verification ahead of an August 23 deadline, despite no official clarity on the consequences of missing it. The uncertainty left many households in a state of confusion, with fears that unverified connections could be blocked, leading to disruptions in gas supply and potential financial penalties. At gas agencies, queues formed as customers sought answers from distributors about whether the deadline would be extended, if refill bookings would be suspended, or if their connections would be affected without eKYC completion. Distributors, however, urged calm, stating they were awaiting official guidance from the government and oil marketing companies (OMCs) to resolve the ambiguity. A government official from the collectorate also advised consumers not to panic, emphasizing that the situation was under review. Consumers received multiple messages from the government warning that failure to complete eKYC by August 23 could result in their LPG refill bookings being blocked or their connections being suspended. One such message read: “According to our records, the eKYC for your HP Gas connection is still pending. You have been informed through several channels to complete your eKYC, but you have not yet done so. Failure to complete this process by the deadline may lead to the blocking of your refill booking or LPG connection, with the consequences being your responsibility.” The messages sparked widespread anxiety, with some consumers fearing that their connections would be terminated, while others worried about the loss of subsidies or the need to pay higher rates for gas.#nagpur #government #oil_marketing_companies #hp_gas #lpg_distributors
